Stop sending a truck to find out what's wrong.
You get the likely cause and the right part before you drive — so you fix it in one trip and take on the work you've been turning away.
The trip you don't get paid for.
Figuring out what's wrong is skilled work — and right now you're giving it away for free.
Half the job is the trip you make just to find out what's wrong and write down a model number. No revenue. An hour gone. Every other job on the board slides back. A few of those trips a week is all it takes to turn a full schedule into a backlog you can't clear. It's the kind of busy that doesn't feel like progress.
Built on data, not a single opinion.
Every diagnosis runs against a knowledge base spanning thousands of appliance models, common failure patterns, and verified parts — and it keeps growing as new models, parts, and repairs are added. This isn't one person's hunch on one job. It's a data-driven read on the most likely cause, the right part, and a fair price — consistent from one job to the next.
And it works a problem the way you would: it listens to the customer's complaint, asks the clarifying questions you'd ask, weighs the likely cause, matches it to the right part, and estimates the price of the job — all before anyone drives anywhere. Every answer is held to a working repairman's standard, so what reaches you is field-tested, not theoretical.
How it works.
Your shop, your rules.
Good for your shop. Great for your customers.
One diagnosis before the visit changes the result on both sides of the door.